Anne graduated from the University of California, Berkeley in 2013 with a bachelor’s degree in civil engineering. Her past research has included studying transit system reliability in both San Francisco and Hong Kong, trying to understand how users adapt their behavior to cope with unreliability and helping develop more customer-centric reliability metrics for agencies. While at MIT she worked with Hong Kong's MTR system to evaluate demand management incentives and better understand customer behavior in the system. She graduated with a Master of Science in Transportation in 2015.
Research Interests: Nudging Sustainable Travel